FAQ's

The best and most direct way of booking an appointment is via email. We can be contacted at ONEOAKCOUNSELLING@GMAIL.COM or phone at 604.783.7652 for any and all questions

15-minute consultation: Free

Naushina Kiely, Senior Counsellor (RCC)

$160 plus GST – 50 min individual session
$180 plus GST – 50 min couples session

Ann-Margaret Tait, Counsellor (RCC)

$150 – 50 min individual session
$160 – 50 min couples session

James Fairbanks, Counsellor (RCC)

$150 +gst- 50 min individual session
$160 +gst- 50 min couples session

Charlene Forbes,  Masters Intern

$80 plus GST 50 min individual session

Nazma Kassam, Counsellor (RSW)

$130 – 50 min individual session
$140 – 50 min couples session

Chi-Chun (Wally) Lin, Counsellor (RCC)

$150 – 50 min individual session
$160 – 50 min couples session

Mariana De Jager, Counsellor (RCC)

$150 – 50 min individual session
$160 – 50 min couples session

The following methods of payments are accepted:

  • Cash
  • Cheque
  • Credit Card

Most employers typically provide some form of insurance coverage for counselling and therapy, either indirectly through insurance plans (i.e. Pacific Blue Cross), or directly through the provision of specified funds for counselling purposes through an Employee Assistance Program (EAP). Counselling is not covered through MSP.

To determine if you have extended health coverage, the first thing you should do is check with your insurance carrier. Check your coverage carefully and find the answers to the following questions:

What are my counselling benefits with a registered counsellor?
What is the coverage amount per therapy session?
How many therapy sessions does my plan cover per year?
Payment for counselling sessions is required at the time of each session. If you have insurance coverage, you will be reimbursed for your therapy sessions by your insurance provider.

Registered Clinical Counsellors are professional counsellors who are registered with and accountable to the British Columbia Association of Clinical Counsellors (BCACC). The BCACC meets the strictest academic and professional qualification standards and all RCC’s are required to adhere to a code of ethical conduct. All RCC’s have also fulfilled the Association’s rigorous requirements with respect to education, supervision, and clinical experience. For more information feel free to visit the BCACC website HERE.

As a counsellor in private practice, my confidentiality policy is in line with the industry standard. The bottom line is, everything we talk about will stay confidential between you and your counsellor. The only reason we would need to break confidentiality is if:

You were to tell your counsellor of a child or vulnerable adult being subjected to abuse or neglect.
You were to disclose an immediate intention to end your life or the life of another person.
If you’re involved in a legal matter and the court subpoenas your file.

Cancellation is 48 hours.

One full business day, meaning the day before your scheduled appointment, must be given for the cancellation of all appointments. If not, the full session fee will be charged. Your session is reserved exclusively for you and is thus not available to others.

Accepting ICBC & Worksafe BC Claims